Privacy Policy

Privacy Policy

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Redoute Bonn, LLC

Managing Directors: Christoph von Borries, Dr. Rudolf von Borries

Kurfürstenallee 1
53177 Bonn

Tel.: +49 228 688 988 0
Fax: +49 228 688 988 99

Email: datenschutz@redoute-bonn.de

Purposes of data processing

We process your personal data only for the purposes specified in this Privacy Policy.

When you visit our website, general information is automatically collected. This information (server log files) includes details such as the browser type and version used, the operating system, the user’s Internet service provider, the date and time of the visit, the user’s IP address, and similar data.

The data is also stored in our system's log files. This data is not stored together with any other personal data belonging to the user.

This information is technically necessary to correctly deliver the website content you have requested and is generated automatically when you use the internet. It is processed specifically for the following purposes:

Ensuring that the website loads smoothly,
Ensuring the smooth operation of our website,
Assessment of system security and stability, as well as
for other administrative purposes.

The legal basis for the temporary storage of data and log files is Article 6(1)(f) of the GDPR.

We do not use your data to draw conclusions about your identity. The recipients of the data are, as a rule, only data processors commissioned by us.

We will only share your personal data with third parties on a case-by-case basis if:

you have given your express consent to this,
the processing is necessary for the performance of a contract with you,
the processing is necessary for compliance with a legal obligation or for the implementation of pre-contractual measures,
the processing is necessary to safeguard legitimate interests, and there is no reason to believe that you have an overriding legitimate interest in preventing the disclosure of your data.

The legal basis for the aforementioned processing operations is Article 6(1)(b), Article 6(1)(c), or Article 6(1)(c) of the GDPR.

Cookies

Some of these websites use cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in certain cases or generally, and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary for the execution of the electronic communication process or for the provision of specific functions you have requested are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services. To the extent that other cookies (e.g., cookies used to analyze your browsing behavior) are stored, these are addressed separately in this privacy policy.

Contact Form

If you contact us via email or through our contact form regarding any questions, the data entered in the form will be transmitted to us and stored. You are providing us with your voluntary consent for the purpose of establishing contact. A valid email address is required for this. This address is used to assign the inquiry and subsequently respond to it. Required fields are marked with an asterisk (*). Providing additional information is optional. The information you provide will be stored for the purpose of processing the inquiry and for any follow-up questions.

The legal basis for the processing of your data is Article 6(1)(a) of the GDPR. You may withdraw your consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., once your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

Reservation Form

If you contact us via our reservation form, the data entered in the form will be transmitted to us and stored. You are giving us your voluntary consent for the purpose of contacting you and processing your reservation. To do so, you must provide your first and last name and a valid email address. This information is used to assign your inquiry, respond to it, and process your reservation. Required fields are marked with an asterisk (*). Providing additional information is optional. The information you provide will be stored for the purpose of processing your inquiry and reservation, as well as for any follow-up questions.

The data you enter in the reservation form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed or, in the case of reservations, after your visit has ended). Mandatory legal provisions—in particular retention periods—remain unaffected.

Newsletter

If you would like to subscribe to the newsletter offered on this website, we will need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No other data is collected, or is collected only on a voluntary basis. We use this data exclusively to send you the requested information and do not share it with third parties.

The processing of the data entered in the newsletter sign-up form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time, for example via the “Unsubscribe” link in the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by the revocation.

The data you have provided to us for the purpose of subscribing to our newsletter will be stored until you unsubscribe, at which point it will be deleted. Data stored for other purposes (e.g., email addresses for the members' area) remains unaffected by this.

CleverReach

This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service that allows us to organize and analyze newsletter distribution. The data you provide to subscribe to the newsletter (e.g., email address) is stored on CleverReach’s servers in Germany or Ireland.

The newsletters we send via CleverReach allow us to analyze the behavior of newsletter recipients. Among other things, we can analyze how many recipients opened the newsletter and how often each link in the newsletter was clicked. Using conversion tracking, we can also determine whether a predefined action (e.g., purchasing a product on our website) occurred after clicking a link in the newsletter. For more information on data analysis via CleverReach newsletters, please visit: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

Data processing is based on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of any data processing that has already taken place remains unaffected by this withdrawal.

If you do not want CleverReach to analyze your data, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter. You can also unsubscribe from the newsletter directly on our website.

The data you have provided to us for the purpose of subscribing to our newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and CleverReach’s servers once you unsubscribe. Data stored by us for other purposes (e.g., email addresses for the members’ area) remains unaffected by this.

For more information, please refer to CleverReach’s privacy policy at: https://www.cleverreach.com/de/datenschutz/.

Execution of a Contract for Data Processing on Behalf of a Client

We have entered into a data processing agreement with CleverReach and fully comply with the strict requirements of the German data protection authorities when using CleverReach.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g., SSL) via HTTPS.

Deletion of Data

We store your personal data only for as long as is necessary to achieve the purposes stated here or as required by the various retention periods established by law. Once the relevant purpose no longer applies or these periods have expired, the corresponding data will be routinely deleted or its processing restricted in accordance with legal requirements.

Your Rights as a Data Subject

To the extent that we process personal data about you through our website, you generally have the following rights under the GDPR, subject to the applicable conditions:

Information about the personal data we have stored about you and how it is processed,
Correction of inaccurate personal data,
Deletion of your personal data stored by us,
Restriction of data processing, provided that we are not yet permitted to delete your data due to legal obligations,
Data portability, provided that you have consented to the processing of your data or have entered into a contract with us.

If you have given us your consent, you may withdraw it at any time with future effect. Withdrawing your consent does not affect the lawfulness of any processing carried out on the basis of your consent prior to its withdrawal.

You may file a complaint with the relevant supervisory authority at any time. The relevant supervisory authority depends on the state where you live, work, or where the alleged violation occurred.

Information on the right to object under Article 21 of the General Data Protection Regulation (GDPR)

1. Right to object on a case-by-case basis

You have the

The right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out pursuant to Article 6(1)(e) of the GDPR (data processing in the public interest) and Article 6(1)(f) of the GDPR (data processing based on a balancing of interests). This also applies to profiling based on this provision within the meaning of Article 4(4) of the GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

2. Right to object to the processing of data for direct marketing purposes

In certain cases, we process personal data for the purpose of direct marketing. In this regard, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing.

If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for those purposes.

You may exercise the aforementioned data subject rights in any form and should direct your request to: datenschutz@redoute-bonn.de

Google reCAPTCHA

We use the Google service reCaptcha to determine whether a human or a computer is entering data into our contact or newsletter form. Google uses the following data to verify whether you are a human or a computer: the IP address of the device used, the webpage you are visiting on our site where the reCaptcha is embedded, the date and duration of the visit, the identification data of the browser and operating system type used, your Google account if you are logged in to Google, mouse movements on the reCaptcha fields, and tasks requiring you to identify images. The legal basis for the described data processing is Article 6(1)(f) of the General Data Protection Regulation. We have a legitimate interest in this data processing to ensure the security of our website and to protect ourselves against automated inputs (attacks).

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use what is known as conversion tracking. When you click on an ad displayed by Google, a conversion tracking cookie is set. Cookies are small text files that the web browser stores on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a unique cookie. These cookies cannot be tracked across AdWords customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted in to conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can opt out of this use by easily disabling the Google conversion tracking cookie via your web browser’s user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” and the use of this tracking tool are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, please refer to Google's Privacy Policy:https://policies.google.com/privacy?hl=de.

Automated decision-making

This website does not use automated decision-making, including profiling, as defined in Article 22 of the GDPR.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy to ensure it remains in compliance with current legal requirements or to reflect changes to our services, such as the introduction of new services. The updated Privacy Policy will then apply to your next visit.

Questions about data protection

If you have any questions about data protection, please send us an email or contact us directly at

Phone: +49 228 688 988 0

Email: datenschutz@redoute-bonn.de

This Privacy Policy was created using the eRecht24 Privacy Policy Generator (Version 1.0.0 dated February 12, 2018) and the Privacy Policy Generator from activeMind AG.